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Installing Malwarebytes

Malwarebytes is a free anti-malware program that MIO recommends. To find out what the difference between malware and a virus is check out the FAQ section on the left.

This is the older version of Malwarebytes for the newest version go here

  1. Click the following link to download MalwareBytes
  2. Once it’s downloaded, run and install it. Make sure to uncheck “Enable Free Trial of MalwareBytes PRO” when prompted
    Malwarebytes Install
  3. After its initial start and update, select full scan. (This may 20 minutes or more.)
    Malwarebytes Main Screen
  4. Allow the scan to complete, and if any malicious items were detected, go to “Show Scan Results”, Right Click and "Select All", then click “Delete Selected”.
  5. If you were asked by MIO to send your scan results, take a screenshot of the results page, or copy the log file that opens and email it to
    Instructions on how to take screenshots or attach the log files can be found here.