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Sending in Screenshots

This page is to help you learn how to take a screenshot, along with sending in screenshots to us after a scan.

Windows

1. Once you ran a malware scan and deleted all the objects, you will get a log.

2. When the log is on your screen, you press "PRTSC" or Print Screen on the right of the keyboard, usually right by the insert button. Sometimes this button won't be activated unless you press the "fn" button on the bottom left of the keyboard along with it.

3. Once you have your screenshot, open up a new email and put in the email address "rlwebsecurity@uwosh.edu" with the subject "Malwarebytes Scan Screenshot". In the body of the email, right-click and click paste or, alternatively, press crtl+P . This will paste your screenshot into the email. After that, send it and you are ready to go.

Mac

1. Once you ran a malware scan and deleted all the objects, you will get a log.

2. When the log is on your screen, you press Command+Shift+3 if you want to take a screenshot of the whole desktop or Command+Shift+4 if you wish to do a selected part of the screen. If you wish to do select screen, your cursor will change. All you need to do is click and drag over the part that you wish to be screenshot. Both of these options will send your screenshot to your desktop.

3. Once you have your screenshot, open up a new email and put in the email address "rlwebsecurity@uwosh.edu" with the subject "Malwarebytes Scan Screenshot". In the body of the email, go to your desktop and find the screenshot file (usually labelled as screenshot) and drag and drop it in the body of the email. After that, you are ready to go.

Attaching log file

1. To attach a log file, click file and then click save as. Save to desktop.

        In case you didn't save it the scan file can be found here:

        C:\Users\<username>\AppData\Roaming\Malwarebytes
\Malwarebytes' Anti-Malware\Logs

2. Open an email to rlwebsecurity@uwosh.edu and drag and drop the log file into the email. You are good to go.

Copy/Pasting Log File

1. For a easier solution, in the body of the email, copy and paste the log file.

2. Right click and click Select All or go to edit and go to Select All. Once all the text is selected, right click again and select Copy or press CRTL+C.

3. Click in the body of the Email, right-click and click Paste or Press CTRL+P. You are good to go.

Using Snipping Tools

1. If you use Snipping Tools, go to programs, under search programs type in Snipping Tools, and click on the program. Once in the program, you drag and drop the log screen and save. Once you save to the desktop, you drag and drop the file into the email.