To apply my experience in IT management, visual media and budget process in a challenging and rewarding information technology environment with a leadership role in IT Management.
University
of Wisconsin Oshkosh
Graduate Degree: Master In Business Administration (Click here to see my diploma )
Undergrad Degree: International Business (Dec 1996)
Minors: French, Spanish and Business
MBA cumulative GPA 3.7
RELATED
JOB EXPERIENCE: Department of Residence Life,
UW Oshkosh
University of Wisconsin-Oshkosh,
Management Information Office,
Gruenhagen Conference Center, Oshkosh, WI 54901
- Information Technology and Budgets
Assistant Director of Residence Life - Information Technology and Budgets (May 2007-Currently)
Manager of Information Technology and Budgets (Dec 2003 - May 2007)Management Information Coordinator (May 1997- Dec 2003)
Responsiblities
Supervised and evaluated 2 FTE and 30+ technology student employees in all job responsibilities
Supervised and evaluated 4 Student Graphic Artists and Photographer in all job responsibilities
Supervised a 3200 user Residential Network (ResNet)
Served as project manager for the programming team
Served as project manager for the web and portal development team
Managed and planned a $500,000 IT Operation Budget
Managed and planned a $10,400,000 Housing Budget including a 10 year capital improvement and revenue plan.
Served as a management resource to seven Lead employees
Developed and enforced MIO and ResNet policy
Researched and recommended the purchasing of hardware and software products
Researched and recommended the purchasing and implementation of Building Access and Surveillance Systems
Assisted in recruiting, interviewing, and hiring Management Information Office, Artist Office and Residence Life personnel
Researched and recommended hardware and software purchases
Prepared paper work for the ordering of new software products
Learned and taught new hardware and software products
Performed the installation of computer hardware and software
Assisted in updating, preparing and submitting bimonthly inventory reports
Assisted in completing paperwork on ordering and receiving hardware, including warranties and registration cards
Performed maintenance on all Art Department hardware
Performed biweekly maintenance checks on Graphic Design Lab
Performed hardware and software troubleshooting
Prepared Lab status reports
Supervised and evaluated the Technical area in all job responsibilities.
Assigned projects within the technical/software area, according to individual
workload and ability.
Learned and documented the various configurations of the individual
computers used.
Learned the various software and hardware products available in the
Management Information Office.
Taught trouble shooting and computer maintenance programs and policies.
Researched and recommended the purchasing of hardware and software products.
Maintained proper paperwork for ordering new hardware and software products
and submitted to the Management Information Coordinator.
Maintained communication with the University's Computer Information Services.
Ensured all paperwork on ordering and receiving hardware and software
is properly completed, including warranties and registration
cards.
Performed and supervise the installation of computer equipment.
Performed hardware and software troubleshooting.
Assisted in recruiting, interviewing, and hiring Management Information
Office personnel.
Acted as a group manager for technical user accounts
Learned and taught the software packages available for the production
of the Newspaper.
Created the first Web Pages for the newspaper.
Created the first Ethernet Network System in the Department.
Developed and maintained 15 User high end AppleShare Network System.
Researched and recommended hardware and software purchases.
Performed the installation of computer hardware and software.
Assisted Newspaper staff with computer related problems.
Taught staff the proper usage of computer hardware and software available.
Aided in reducing damages and theft and help eliminate potential problems
in the Advance Titan Computer Center.
Performed
preventive maintenance on the equipment.
Researched and recommended hardware and software purchases.
Prepared paper work for the ordering of new software products.
Learned and taught new hardware and software products.
Performed the installation of computer hardware and software.
Assisted in updating, preparing and submitting bimonthly inventory reports.
Assisted in completing paperwork on ordering and receiving hardware,
including warranties and registration cards.
Performed maintenance on all Residence Life and Management Information
Office hardware.
Performed biweekly maintenance checks on residence hall labs.
Performed hardware and software troubleshooting.
Prepared Management Information Office status reports.
SKILLS:
15 years of experience in a Management Information Systems Environment
Excellent Organizational and People Skills (team building, project management
and conflict resolution experience)
Able to manage computer systems and the people who work with them
Able to manage priorities, complete projects, and lead personnel
with a minimum of direction and supervision
Able to fluently speak French, Spanish, Portuguese and English
6 Years of experience with advance budget planning concepts
Proficient knowledge of Visual Basic, MS Access , HTML, C/C++, etc
Proficient installation and administration of Apple, Novell and MS Servers
Extensive use and knowledge of Microsoft, Apple, Adobe and Macromedia software
Extensive experience of hardware troubleshooting
President Elect Senate of Academic Staff Spring 2010-2011
Leadership Oshkosh Graduate: Fall 2006 - Spring 2008
Senator for Academic Staff: Spring 2008 - Currently
Board Member for Oshkosh Humane Society: Fall 2006- Currently
Member for Academic Computing User Group: Spring 1997- Currently
Chair for the Wisconsin ResNet Steering Committee: Spring 2006-Currently
Current Delta Sigma Phi Fraternity Chapter Advisor and Web Developer
Former President of Delta Sigma Phi Fraternity Fall 1997-Spring 1998
Former International Student Association Newsletter Editor Fall 1991-Spring 1993
Former Model Organization of American States Treasurer Spring 1994,1995,1996
Former Secretary of Delta Sigma Phi Fraternity Spring 1995
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